Shipping Policy

At Quadralis, we ensure your orders are delivered quickly, safely, and reliably. Every product is carefully packed to maintain quality during transit.

Order Processing

Orders are processed within 1–2 business days

Orders placed on weekends or public holidays are processed on the next working day

You will receive an order confirmation once your purchase is successful

Shipping & Delivery Timelines

Estimated delivery timelines:

Metro Cities: 4–7 business days

Tier 2 / Tier 3 Cities: 4–8 business days

Remote Areas: 7–14 business days

Delivery timelines may vary slightly based on location, courier availability, and external factors

Cash on Delivery (COD)

COD is available on eligible orders

A ₹50 convenience fee is applicable on COD orders

Shipping Charges

Shipping charges (if applicable) will be calculated at checkout

Any free shipping offers will be clearly communicated on the website

Order Tracking

Once your order is shipped, a tracking link will be shared via SMS/email

You can track your order in real-time until delivery

Delivery Delays

While we aim for timely delivery, delays may occur due to:

Courier or logistics issues

Weather conditions or unforeseen disruptions

High demand during sales or festive periods

We appreciate your patience in such situations.

Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate

Re-delivery may incur additional charges if the initial attempt fails due to incorrect information

Damaged or Tampered Package

If your package appears damaged or tampered:

Refuse delivery (if possible), or

Record an unboxing video and contact us immediately

Need Assistance?

For any shipping-related queries:

📧 Info@quadralis.in
📞 +91-9650441345