Return Policy

Eligibility Criteria

✅ Eligible: Defective products, wrong size/color, damaged in transit

❌ Not Eligible: Undergarments, hygiene items, custom products, clearance sale items

Process

1.Email support@quadralis.in with Order #, photos, issue description

2.Receive Return Authorization (RA) within 48 hours

3.Ship back using prepaid label (our cost)

4.Replacement/Refund processed in 5-7 business days